Reservation Chatbot

Overview

This chatbot platform helps hospitality teams manage guest inquiries and booking flows without relying only on human agents. Admins can create chatbots, attach properties, upload knowledge documents, and monitor activity from a central dashboard. Conversations are connected to external booking and communication systems so guests get useful answers and properties keep availability and follow-up aligned.

Highlights

• Built admin tools to manage chatbots, properties, and knowledge documents.
• Connected booking and messaging systems through APIs and webhooks.
• Supported guided reservation conversations with clear handoff paths.
• Gave operators a dashboard for chatbot status, properties, and quick actions.