Voice AI Hotel Assistant

Overview

This product helps hotels handle inbound and outbound guest calls with conversational AI. It supports call routing, guest context, booking assistance, and follow-up through WhatsApp links. Operators can review call logs, duration metrics, agent tools, and team access from a dedicated dashboard — making voice automation measurable and easier to manage.

Highlights

• Implemented inbound and outbound call flows with guest identification.
• Added WhatsApp booking handoff after voice interactions.
• Built dashboards for call volume, duration, and recent call history.
• Configured property-specific scripts and tools for hospitality intents.